Caffeine Crisis Hotline — Text Message Program

The Heist Caffeine Crisis Hotline is a free entertainment phone line operated by Heist Global, Inc. Call the number below and we will write and record an original song about your caffeine situation, then play it back to you on the call.


CALL TO ACTION (how consumers are invited to opt in)

Call 1-888-640-DRIP (1-888-640-3747). After your song plays, press 1 if you would like us to text you a link to it.

You will receive 2 messages per song requested (one confirmation, one delivery). Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See the Privacy Policy and Terms of Service links at the bottom of this page.

There is no web form, checkbox, or purchase involved. Consent is collected only by keypress on a call the consumer placed to us, and then confirmed a second time by text.


STEP 1 — the exact disclosure callers hear

This is the verbatim script, recorded and live in production. Reviewers can listen to the actual audio our callers hear:

Listen to the recorded opt-in disclosure (14 seconds)

“To get your song by text, press 1. We’ll send one text from the Heist Caffeine Crisis Hotline to the number you’re calling from. Message and data rates may apply, and you can reply STOP any time to opt out.”

The caller must press 1. Callers who press nothing, or any other key, are never messaged. Each keypress is logged with the phone number, a timestamp, and the disclosure played.

STEP 2 — the confirmation text (sent only after pressing 1)

“Heist Caffeine Crisis Hotline: reply YES and we’ll send the link to the song you just made. 2 msgs per song. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms: heist.co/pages/hotline-texts”

Nothing further is sent unless the caller replies YES.

STEP 3 — the delivery text (sent only after the caller replies YES)

“Here’s your Heist Caffeine Crisis Hotline song: https://songs.heist.music/s/8jba4 — send it to someone who’s also awake. Reply STOP to opt out.”


Program details

  • Program name: Heist Caffeine Crisis Hotline
  • Program phone number: 1-888-640-DRIP (1-888-640-3747)
  • What we send: One confirmation message, then a link to the personalized song the caller created, plus a link to share it.
  • Message frequency: 2 messages per song requested. Messages are sent only when the caller asks for them on a call.
  • Cost: Message and data rates may apply.
  • To opt out: Reply STOP at any time and we will stop messaging you.
  • For help: Reply HELP, or email support@heist.co
  • Carriers: Carriers are not liable for delayed or undelivered messages.

Consent is not a condition of any purchase. Receiving these messages is never required to buy anything from Heist.

This program sends no marketing or sales content. The only thing it ever sends is the song the caller asked us to make. No entries, submissions or registrations of any kind are collected by text, and mobile opt-in data is never shared with third parties or affiliates for marketing or promotional purposes.

This program is separate from the Heist marketing and early-access text program described in our Messaging Policy.

See our Privacy Policy and Terms of Service.

Heist Global, Inc., 1900 Diversified Way, Orlando FL 32804 · support@heist.co